First, we have a great content moderation team which will make sure that spam, personal data, etc is never published. Customers who have experienced problems with delivery, or need support, are referred to your customer service.

For all our customers, the vast majority of reviews are positive. A few negative reviews build trust in all other reviews. It's also a chance to identify improvements you can make to product descriptions, and to engage with customers by responding to the review.

Yes, we have our own moderation team working in over 20 languages. Your customer service is looped in when needed. You can also do the moderation yourself using our excellent content moderation tool.

We support most standard platforms, including SAP, Salesforce, Optimizely/Episerver, Vendre, Norce, Centra, Shopify, Bigcommerce, Magento, WooCommerce, 3DCart, Prestashop and Volusion. We can also implement through a simple tag in Google Tagmanager. You can always choose to use our APIs for a custom integration.

We support over 30 languages, and add more when needed.

We fully support Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Indonesian, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian and Vietnamese.

Most of our services are also available in Croatian, Czech, Estonian, Greek, Hebrew, Hindi, Hungarian, Japanese, Korean, Latvian, Lithuanian, Persian, Romanian, Serbian, Slovak and Slovenian.

It depends on what services you need and your volumes. Please contact us for details.

We probably do, we have a large catalog of syndicated and crawled reviews. You can use these to complement your collected reviews and increase coverage in any language. Our catalog contains millions of user, expert and video reviews. Please contact us for a coverage report.

Yes. We have connectors for most platforms, and will help with any custom formats you need. We can run these reviews through our content moderation before publication, if required.

Yes! It's part of our platform and an excellent way to build the content your visitors need in order to make decisions.